FAQ

The majority of our participants are funded through the Comprehensive Community Services (CCS) program. CCS is a voluntary, community-based program funded by the State of Wisconsin and operated by the Dane County Department of Human Services. The CCS program offers a wide array of psychosocial rehabilitation services. These are services and support activities that assist CCS clients with mental health and/or substance use conditions to achieve their highest possible level of independent functioning, stability, and independence, and to facilitate recovery.  For more information visit  Dane County Human Services or call (608) 242-6415

CCS requires each participant to be enrolled in the Medical Assistance Program (MA). If you have private insurance but feel that your child (under 19) could benefit from intensive outpatient services or case management, please call the Katie Beckett program to discuss obtaining a waiver to allow your child to enroll in MA for the purposes of accessing CCS services. For more information, visit  the Wisconsin Department of Health Services or call 888-786-3246. 

For more information about either of these two programs, you can also email info@flyy.org and someone from FLYY can speak with you directly about if CCS could be the right fit for you or your family. 

No, FLYY does not accept private insurance at this time. Please check back with us in 2023 about this! 

Yes, we accept private pay clients within the clinical program. FLYY does not have a sliding scale and fees are determined by the experience level of the assigned provider. We require full payment of each session prior to the next and will outline more specific terms in a contractual agreement signed by both FLYY and client. 

Yes, please email info@flyy.org to arrange a free 10 minute consultation. Please include the best days and times you can be reached in your email. 

Yes, we typically have a waiting list. Please email our intake coordinator at info@flyy.org for more information and to check the status of our waiting list.

FLYY typically serves clients aged 6-35 however our providers also work with parents and families outside of this age range. We welcome any inquiry and those questions can be emailed to our intake coordinator at info@flyy.org

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FLYY is a community-based nonprofit serving youth, young adults and their parents or caregivers throughout Dane County, Wisconsin.