COVID-19 Update (as of March 26, 2020):
FLYY remains open despite the suspension of face to face sessions with our clients…
Our highest priority is to ensure the health and safety of our clients, staff and our community. As the coronavirus (COVID-19) continues to impact our area, our offices will be closed and in-person sessions remain suspended. We know that social distancing helps to slow the spread of COVID-19 and we must do our part in line with the State of Wisconsin directives. We are closely monitoring the situation and will take appropriate action as circumstances change. We hope we can return to having in person sessions with our clients soon.
In the meantime, while we all try to stay safe and healthy, FLYY’s clinical staff are now offering telehealth sessions for therapy and individual skill development. Telehealth goes by many different names (e.g., teletherapy, telepractice), but they all mean the same thing. Telehealth is a service delivery model where health care services are provided at a distance via a telecommunications platform. At FLYY, this means providing therapy services to clients in their home environment via a video conferencing software called Google Hangout, or by telephone. Zoom is a HIPAA-approved platform that allows services to remain confidential. These services take place in real time, which means that the client and provider are interacting live, rather than via recording.
Existing FLYY clients should contact their current FLYY provider to get set up with teleservices. Each FLYY provider is able to guide clients through the informed consent process required for teleservices. If you are interested in becoming a new client, please contact our Skills Coach & Referral Coordinator, Ciara Krueger at ciara@flyy.org/ (608) 819-6390 ext. 1.
CCS service facilitation services will proceed as usual, but without in-person contact. Your service facilitator will be in contact with you during this pandemic and try to help you obtain the goods and materials you may need for yourself and/or your family. If you are interested in becoming a new service facilitation client with FLYY, please contact the Dane County CCS intake line at 608-242-6415.
Established in 2011, FLYY is a community-based nonprofit serving youth, young adults and their parents or caregivers throughout Dane County. Typical participants are between ages 6 – 35, and parents or caregivers of any age. What sets FLYY’s mental health programming apart from others is the methodological framework used with participants (experiential education, restorative justice practices, and a family systems approach), as well as a drive and commitment to carry out its mission and values. FLYY serves individuals and families using a strengths-based recovery model designed to support long-term success.
FLYY offers the following services:
All services are designed to help strengthen the client’s family and support system and are tailored to the unique needs of each participant.
In order to promote maximum therapeutic growth, sessions often happen in a non-office setting. Staff utilize the non-traditional environment of the session as a tool for success, integration, and to facilitate the growth process. A typical session might be held outdoors to allow not only for verbal processing, experiential modeling, and teaching, but also for healing of the spirit. Other sessions may take place at a coffee shop, a library, at one of FLYY’s two office locations, or within the community by learning to use public transportation or to access other local resources. FLYY is able to customize the support needed by each individual and can design a plan that helps each participant become a healthy, productive community member.