Mediation is a process that is concerned with equity and balance versus right and wrong. Mediation involves two or more participants and is a collaborative, communication and problem-solving dialogue. Participants may: explore patterns of communication that result in fractured relationships/dynamics, resolve longstanding differences, and/or learn to receive the concerns and feelings of the other participants.

The goal of this service is to build understanding and awareness of each person’s role in the relationship and communication dynamic. Mediation can make communication more effective and less volatile. All participants have ownership in the outcome and work together towards resolution and mutual agreement. The mediator provides a framework, objective facilitation, and creates conditions for all voices to be heard in order to find common ground and a clear, productive path forward.

FLYY’s mediation services typically involves three to five sessions lasting up to two hours each. The mediator will meet separately with each party before running a joint session. Mediation works best when all parties are willing to participate with an open mind and the desire to move forward.

Testimonial for mediation services:

“Jessie was a wonderful facilitator for our family mediation. She helped us to communicate effectively with one another so that we could work through the issues at hand. The process only took several sessions, and Jessie provided a comfortable safe space for us to express the things we needed to express. Jessie also helped by offering exercises to help with future communication issues that might arise, as well as suggesting a communication “maintenance plan” for our family.  We are so thankful to have had an opportunity to work with her, and are grateful for the immense help she provided our family.”

For more information or to begin a needs assessment process, please call Jessie Kushner at 608-347-1432 or email her at